📄 Refund Policy

KR Mobile Car Detailing LLC

Last updated: April 2026

1. General Policy

All sales are final. Due to the nature of our services, we do not offer refunds once a service has been completed.

2. Customer Satisfaction

Your satisfaction is important to us.

If you are not satisfied with your service, you must contact us within 24 hours of the appointment.
We will make reasonable efforts to address and resolve the issue.

3. Cancellations & Rescheduling

Appointments can be canceled or rescheduled up to 24 hours in advance at no charge
Cancellations made less than 24 hours before the appointment may be subject to a fee
No-shows may be charged the full service amount

4. Deposits & Payments

Any deposits or prepayments may be non-refundable
Payments made to secure an appointment are subject to this policy

5. Gift Cards

Gift cards are non-refundable
Gift cards have no expiration date
Gift cards cannot be exchanged for cash
Any unused balance will remain available for future use

6. Service Conditions

Refunds will not be issued for:

Pre-existing damage or conditions
Results limited by the vehicle’s condition (stains, wear, etc.)
Issues caused by mechanical or electrical failures unrelated to our service

7. Chargebacks & Disputes

By purchasing our services, you agree to contact us first to resolve any issues before initiating a chargeback.

We reserve the right to dispute any chargeback that violates this policy.

8. Contact Information

KR Mobile Car Detailing LLC
📍 Arlington, VA – Serving the DMV area
📧 info@krmobilecardetailing.com
📞 571-268-9123